business – The Corrigan Encore

There was this interesting video about a leader on Facebook who, changed a dynamic in his organization by changing the focus of the organization from goals to impacts. The speaker was Brian Fretwell do check out some of his stuff when you get the chance.

The leader would ask instead of “where are we with these goals?’, “What has impacted you this week and how have you impacted others this week?”. The leader said that they received engagement like they had never seen and it helped the company.

The speaker of the video mentions that the change happened because people were not feeling seen or did not feel like they mattered and when the focus of the leadership changed from goals to impact the people felt seen and heard.

I know that this world can be crazy and sometimes you have taken all you can bear. (Yes it is from that song.)

The truth is that you do matter and when you feel like you do not or you are doing things that make others feel like they do not matter it is time to take a breath and remember that, life is precious a gift and everyone with life matters.

I was at a work site earlier today and I heard a leader have a discussion with the technician at the site concerning some type of hardware. The leader was a new leader and did not understand why the hardware was set up the way it was and had called technician to change the hardware. A veteran employee noticed the technician working on the hardware and mentioned to the technician and the leader as to why the hardware was set up that way. The change was canceled by the leader and then the leader made a comment about the importance of communication.

Educators teach our children to look, listen and learn. There are 4 types of listening and they are 1. Deep listening 2. Full Listening 3. Critical Listening 4.therapeutic listening. Different situations require different types of listening.

At work I often find that I need to engage in deep listening occurs when the listener is trying to gain insight from the speakers perspective and involves paying close attention to the users verbal and nonverbal clues. Thinking about work more deeply, I would say that I use deep and full listening. Full listening Full listening involves paying careful attention to what the speaker is saying. When I am learning a new skill at work full listening is a very important tool.

Whether I need to use full, deep, critical or therapeutic the fact remains that listening is critical to success.

“The art of conversation lies in listening.”
Malcolm Forbes

So lets make a conscious effort to all become better listeners today, tomorrow and everyday forward

Tag: business

Everyone matters

This is what happens